Rules to be observed
The apartments will be available from 4 p.m. on the day of arrival.
Please give the documents on arrival for your registration.
Check out time at the departure day by 9.30 a.m.
The payment of the apartment will be paid cash at the arrival or within two days of your stay (we don’t accept credit cards).
In order to respect the other guests, please avoid noise after 10 pm.
Only the guests of Baita Ruscello are allowed to live in the apartment and to use the skiroom.
In no case the accommodation of more people than the number required at the time of booking is allowed. The owner reserves the right to refuse entry to accommodation if this condition is not met.
The apartment is rented to the guest in a perfect condition and it is sole responsibility of the guests to return it in the same condition at the end of the stay. In case of technical problems or damages, the guest must inform the direction before the departure and he/she will pay all costs, in case of damage to the apartment or in case he/she loses the house key. On the arrival we will ask you a deposit.
Pets are not accepted in the apartment.
During the Winter, due to the temperatures below zero in Livigno, we ask our guests to make sure that windows and doors are closed. In case of damages to properties will be paid by the guests.
All reservation must be written and followed by a deposit within 15 days from the confirmation date, which should not be higher than 1/3 of the total cost of the stay. The reservations are not valid if the guest does not send a deposit within 15 days from the confirmation and also if the guest does not arrive on the estabilished day and does not not give before the midnight of the same day. In this case the apartment owner can keep the deposit as a compensation.
The owner will be at your disposal until 10 p.m. If you plan to arrive after this time, we ask you to notify the owner of the scheduled arrival time at least 24 hours in advance.
Should you need any further beds, please contact the apartments management.
No smoking is allowed in the apartments.
In case of cancellation, the client will lose the deposit unless other arrangements have been previously done. In case of delay of arrival or advance of departure, the guest must pay for the entire stay.
The service of bed-linen change every 7 days, the costs of electricity, water, heating and final cleaning are included in the packet price, but we ask our guests to leave the apartment clean and empty.